Brand Overview
SpinAway is a relatively new online casino that has been making waves in the gaming industry with its innovative features and user-friendly interface. Launched in 2020 by experienced professionals in the iGaming sector, SpinAway aims to provide players with an exceptional entertainment experience through its vast collection of games, enticing promotions, and secure platform.
Registration Process
To get started at SpinAway, potential players must first register for an account https://spinaway.pro/ on their website or mobile app. The registration process is straightforward and can be completed within a few minutes. Players will need to provide basic information such as name, email address, phone number, date of birth, and home address. Additionally, they may also choose to create a username and password.
Once registered, players will receive an activation link via email which must be clicked to confirm their account is active. After completing the registration process, new players can claim their welcome bonus package by making their first deposit.
Account Features
After logging in, players can access their dashboard where they can track their deposits, withdrawals, bets placed, and winnings earned. Players’ accounts are divided into sections such as ‘Balance’, ‘Transaction History’, ‘Bonuses’, and ‘Deposit Methods’. This clear organization makes it easy for users to manage their finances and stay updated on the status of any ongoing transactions.
One notable feature is that SpinAway offers a personal messaging system, allowing players to communicate with support agents or receive notifications about promotions. Furthermore, the site has implemented player protection tools such as deposit limits, session duration settings, and self-exclusion options for responsible gaming practices.
Bonuses
SpinAway Casino proudly boasts an extensive range of bonuses tailored for both new and existing customers. The welcome package is the highlight among these offers, which can be broken down into four deposits with escalating rewards:
- First Deposit: 50% deposit bonus up to €100
- Second Deposit: 75% match bonus up to €200
- Third Deposit: 125% match up to €300
Players will receive their bonuses directly in the ‘Bonuses’ section of their account, without needing to manually activate them. After completing all four deposits, players can access a loyalty program which unlocks perks like no-deposit free spins and higher cashback rewards.
Existing customers are not neglected either; they enjoy exclusive monthly offers tailored specifically for their playing history, along with special deals on select games during events and tournaments held regularly within the platform. The promotional page keeps track of ongoing activities in addition to any specific requirements or details associated with each bonus reward type.
Payments and Withdrawals
SpinAway accepts a broad variety of payment methods suitable for different regions worldwide. Deposit options include: Visa, Mastercard, Neteller, Skrill, Paysafecard, Bank Transfer (via Trustly), EcoPayz, Interac Online, MuchBetter, iDeal, Sofort Banking.
Withdrawal times depend on the chosen withdrawal method – e.g., Visa takes around 1-3 business days, while Bank Transfer via Trustly typically completes within a couple of hours. Limits differ between types; for instance, withdrawals from ‘Bonus Balance’ are capped at €100/day or €500/week.
Players can track their transactions in real-time and get notified about completed deposits by receiving an email with all the necessary information such as details regarding payment times. If technical issues arise while processing financial operations (or any other matters), customer support may be contacted.
Game Categories
SpinAway offers a wide selection of games categorized into several key genres, catering to diverse interests:
- Slots : Classic Reels, Video Slots, Progressive Jackpots
- Table Games : Blackjack variations (Classic & Multi-Handed), Roulette (European, French & American), Baccarat, Craps.
- Live Casino : Authentic experience of table games with human dealers interacting in real-time
SpinAway partners exclusively with 10 top-tier game developers to provide the best possible gaming library, including but not limited to NetEnt, Microgaming, and Evolution Gaming.
A unique feature is SpinAway’s exclusive slot catalog called "Jackpot Games", which features slots linked across other participating online casinos operated by the same company.
Software Providers
SpinAway has collaborated with 10 of the most renowned game development studios in the market. The following are their prominent partners:
- NetEnt : A leader in providing innovative gaming solutions.
- Microgaming : Provider of top-notch slots and table games, including exclusive titles like Immortal Romance and Thunderstruck II
- Evolution Gaming : Renowned for high-quality live casino options offering both popular classics and unique dealer-led variants.
Mobile Version
SpinAway has optimized its mobile site to ensure seamless gaming on a vast array of devices across multiple operating systems. Its mobile-friendly design includes an easily accessible menu system that simplifies navigation.
To get started, users just need visit the website in their smartphone browser or install SpinAway’s dedicated app (for Android and iOS). Mobile games will load quickly without any major performance issues due to using HTML5 technology which is supported by modern browsers. When launching a specific title from mobile app, the user should expect it to run smoothly without crashes.
Users enjoy real-time chat support via live agent assistance during game play for resolving technical problems instantly through in-game messaging.
Security and License
As of writing this report (date), SpinAway adheres to international data protection regulations thanks to being fully compliant with GDPR standards. The brand also holds a gaming license from the Malta Gaming Authority, which ensures fair gaming practices are upheld across their services.
This license guarantees transparency about key aspects such as regulatory bodies involved in monitoring the platform’s operations for any issues or incidents that might arise.
Customer Support
Players can contact support 24/7 via live chat interface directly accessible within the website and app – ensuring immediate assistance whenever an urgent issue demands attention. Customer service team representatives respond promptly to messages submitted through their messaging system. Further options include submitting a query via email (at support@spinaway.com) or seeking out telephone support by dialing designated phone numbers.
User Experience
New users appreciate the user-friendly interface and easy-to-use controls that encourage exploration without overwhelming complexity – this encourages long-term engagement among existing players. In terms of speed, SpinAway boasts impressive response times for both loading pages on desktop versions and launching games within mobile apps.
The website provides clear communication channels through multiple support options such as live chat service available round-the-clock or comprehensive FAQs section addressing basic queries related to gameplay mechanics, bonuses, withdrawals etc. An exhaustive guide also offers in-depth explanations about bonus requirements across specific categories of games (i.e., slots vs table games).
To make navigating easier for new users – their onboarding process has been improved allowing a smooth transition into available game menus upon initial registration.
Performance
A look at past reviews indicates that most players appreciate the efficient functioning and absence of downtime observed over its operational lifespan, thereby affirming overall satisfaction among regular visitors to the gaming platform. As further verification, current users provide positive testimonials regarding their online gambling experience.
In summary – SpinAway presents itself as an ambitious newcomer with clear objectives aimed towards exceeding expectations for entertainment quality within every aspect from accessibility and game variety to fairness compliance ensuring that its long-term growth potential remains unchallenged even by the toughest competitor.